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Interior of a busy modern shopping centre
Marketing preview of the MALLincome.com platform

The Ultimate Intelligent Casual Leasing Platform using Natural Language and AI

1 Minute Bookings. 1 Minute Approvals

Natural Language With AI for Bookings and Admin
Instant Detailed Sales and Performance Reporting
Accepts Credit Card and Invoice Payments
No need for Phone or Email Tag. No More Dropdown Menus
You are in Total Control. All The Time
Available to be White-Labelled with Your Brand

sample preview

A casual lessee searches using natural language typed or spoken. For example:

Instant answers are provided based on requested location, size, dates, table availability and permitted usage.
Instant matches Sample results
SAMPLE

Ocean Mall

Manly, NSW
Sat 3 - Sun 4 May, available 4 tables, ground level
$220 / day
SAMPLE

Beach Mall

Perth, WA
Sat 3 - Sun 4 May, available Candles permitted, 4 tables
$185 / day
SAMPLE

Western Centre

Penrith, NSW
Sun 4 May, available High traffic court, 6 tables
$260 / day
40+ yrs
Shopping Centre Management and Casual Leasing experience behind every feature
1 min
Total admin time to approve a booking, start to finish
50-point
Automatic check confirms each centre is set up and running correctly
3 streams
Casual Leasing, Vacant Shops and Third Line Ancillary Income in one platform
Full admin automation

The paperwork runs itself - and chases itself

The platform creates and sends licence agreements for e-signing, raises invoices and handles insurance documentation. It then checks everything is in order and follows up where it is not. Insurance certificates are scanned automatically to extract the coverage amount, expiry date and policy number, so no one is squinting at PDFs.

  • Admin booking calendar - Create, edit or cancel on behalf of customers, with arrears and insurance expiry warnings.
  • Ongoing bookings - Generate weekly, four weekly or monthly invoices automatically, with agreement expiry reminders.
  • Invoiced debtors automatically chased. You also receive notification if not paid 6 days before commencement. Stripe paid at time of booking.
Admin reporting assistant
Administrator
Show me which centres are below budget and how much we have in future bookings.
Your reporting assistant
Two centres are tracking below budget this month. Future confirmed bookings total $148,200. Here is the budget variance by centre.
Meet your AI Reporting Assistant

AI Admin Assistant - Just tell it what you need - Instant detailed reporting

Ask questions such as "How much do we have in future bookings", "show me which centres are below budget" or "how are we performing against budget", and get the answer instantly. A detailed monthly report is produced in one second. Budget and performance reports are automated and always available.

  • Portfolio dashboard. Year to date revenue, monthly performance, top sites, booked days, year on year comparisons and budget progress on one screen, not six spreadsheets.
  • Aged debtors report at 30, 60 and 90 plus days by centre and by customer, exportable to Excel.
  • Financial reporting built for accountants. Revenue by centre, GST for BAS and owner payments, exported to Excel.
One platform, everything covered

The capabilities busy centres rely on

The everyday tools that take running casual leasing from being a chore and guesswork into a reliable, reportable, quotable, growing income stream.

1-minute Booking Approvals

Total administration time for a booking is 1 minute from start to finish. No more multiple phone calls and emails back and forth.

Full Admin Automation

The platform automates the creation and sending of Licence Agreements for e-signing, invoices and PLI documentation - also checking then following up where necessary.

Powerful Reporting

Just tell it what you need. Income, performance, comparisons. Instant Monthly Reports. The reporting you actually want, flexible to your needs.

Portfolio Dashboard

YTD revenue, monthly performance, top performing sites, booked days, year-on-year comparisons and budget progress. One screen, not six spreadsheets.

Monthly Report

Produce a detailed Monthly Report in one second.

Admin Reporting

Budget and performance reports are automated and instantly available. Using natural language, administrators can ask questions of the platform's AI reporting assistant.

Aged Debtors Report

30, 60, 90+ day debtor report by centre, by customer, by the minute. Export to Excel.

Admin Booking Calendar

Easily create, edit or cancel bookings on behalf of customers. Advises if arrears or PLI expiry date issues.

Financial Reporting

Revenue by centre, GST for BAS, owner payments. Export to multi-sheet Excel. Built for accountants.

Role-Based Access

Multiple level access where everyone sees and accesses what they should.

Choice of Payment Method

Stripe and Invoice payments. Choice by centre.

Insurance Scanning

Automatic extraction of coverage amount, expiry date and policy number. No more squinting at PDFs and manually checking dates.

Seasonal Pricing

Seasonal pricing can be configured by site, centre or portfolio.

Weekly Booking Report

Automated Excel report delivered every Friday at 3pm local time to unlimited inboxes per centre.

Ongoing Bookings

Ongoing bookings can be created for a set period with the platform automatically generating and sending weekly, four-weekly or monthly invoices with reminders.

Booking Usage Limits

Booking usage type limits can be configured, such as allowing a maximum of one charity booking every two weeks.

Table Availability

Automatically track table usage by site.

Automatically Approve Bookings

Bookings that meet predefined parameters can be automatically approved.

Search Analytics

What are lessees searching for? Which centres get interest? Which searches return nothing? The data that shows where demand exists.

Intelligent Booking Search

Casual Lessees describe what they want in plain English and receive instant matched results. No phone or email tag. No dropdown menus.

Casual lessee search
Casual lessee
I want to sell candles from four tables in Western Sydney the weekend before Mother's Day.
Lisa, the search assistant
I found 3 centres with space for that weekend that permit candle sales and have four tables available. Ocean Mall and Beach Mall are your best matches. Details are as follows.
Meet Lisa, the customer facing AI

Casual lessees describe what they want in plain English

No dropdown menus. No phone or email tag. A casual lessee types what they need and receives instant matched results based on location, size, dates, table availability and permitted usage. A booking enquiry can be completed in one click, not ten to twenty.

  • Instant matched results from a plain English description, including specific dates like "the weekend before Mother's Day".
  • One click booking details so enquiries convert into bookings and income instead of stalling.
  • Search analytics reveal what lessees look for, which centres draw interest and which searches return nothing.
Three income streams, one platform

Handled separately or combined for reporting

Casual leasing, Short Term Vacant Shops and Third Line Ancillary Income are supported individually and together. Separate individualised Agreements for each.

Stream 01

Casual Leasing

Casual Leasing Sites, Pop ups, kiosks and promotional spaces can be searched, booked, licensed and invoiced with next to no effort.

Plain English search, one click enquiries, seasonal pricing.
Stream 02

Vacant Shops

Short Term Vacant Shops presented and booked through the same intelligent flow as Casual Leasing.

Ongoing bookings can be created with automatically generated invoices.
Stream 03

Third Line Income

Ancillary and third line income captured, tracked and reported.

Combined reporting across all three streams when you want the full picture.
Created from decades of experience

Every feature exists because we know what a centre actually needs

  • One minute booking approvals. No more endless phone calls and emails back and forth.
  • Full admin automation. Individual Licence Agreements, e-signing, invoices and insurance documentation are created, sent, checked and followed up.
  • Reporting on request. Ask in plain English and get income, performance and comparison reports in seconds.
"The platform is built from many years of major shopping centre management and casual leasing experience - and it shows."
Founded by a shopping centre professional with 40 plus years of senior centre management and casual leasing experience.
Available now for white label licensing

Your Brand. Your Domain. Customised

Casual lessees see your brand because these are your centres and your relationships. The platform is configured to fit your operation whether you run a single centre, a portfolio or a managing agency.

Your colours Your logo Your domain
Single centreOne shopping centre, full functionality
Multi centre portfolioPortfolio management across all your centres
Managing agencyManage multiple owners and centres with multi level access kept clean and separate.
Why it is different

A solid foundation that other platforms simply do not have.

Under the AI and automation strength sits a powerful purpose-built data and retrieval foundation which is what makes the MALLincome platform fast, flexible and uniquely able to perform tasks and answer plain English questions that other systems simply cannot do. Combined with the experience it was built on, it does what no one else can provide.

Request a demo
  • 1
    Built with Experience

    Designed from years of unmatchable centre management and casual leasing experience. We know and we provide what centre teams, head offices and centre owners want.

  • 2
    Natural language throughout

    AI enables easy site search by casual lessees. Typed or spoken. One click, not 20.

  • 3
    A superior data foundation for Admin

    The retrieval layers combined with AI create highly efficient and flexible reporting capabilities others cannot offer.

  • 4
    Set up with confidence

    Centres are configured quickly with an automatic 50 point check confirming everything is done correctly.

See what MALLincome.com can do for you.

We will be pleased to demonstrate the platform and show how we are able to increase your income, save you time and effort and provide you with instant detailed reporting - ensuring that you are always in total control.

Or email us directly at stuart@mallincome.com